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DIAGNOSTICSDiagnostic Support
Assists healthcare professionals with evidence-based recommendations to accelerate decisions and improve diagnostic accuracy.
Triage Assistant
Triage Assistant
Conversational artificial intelligence designed to assess preliminary symptoms, guide patients to the appropriate level of care, and dramatically reduce emergency waiting times.
How does it work?
Advanced Natural Language Processing (NLP) that understands medical context and patient-described symptoms in everyday language, integrating natively with existing HIS/EHR systems.
1
Natural Interaction
The patient describes their symptoms through a friendly conversational interface — chat or voice — using their own words, without complex forms or waiting times.
2
AI Analysis (NLP)
Our NLP models interpret clinical urgency in real time by cross-checking the information against internationally validated medical protocols, such as the Manchester Triage System and ESI.
3
Smart Referral
The system classifies the priority level and directs the patient to the right service: critical emergency care, telemedicine, scheduled consultation, or primary care, with full process traceability.
Benefits for the Hospital
Reduced Waiting Times
Automates the initial triage process, freeing nursing staff to focus on cases with greater clinical complexity and reducing the administrative burden at admission.
24/7 Patient-Centered Experience
Immediate care from the first point of contact — at any time and through any channel — reducing patient anxiety and significantly improving perceived satisfaction.
Integration with HIS/EHR Systems
Compatible with leading hospital information systems, such as SAP Health, Epic, and Oracle Health, through secure REST APIs, without the need to replace existing infrastructure.
Privacy and Security (GDPR · HIPAA)
The platform is designed with a Privacy by Design architecture. We strictly comply with GDPR, HIPAA, and the European AI Act, ensuring the sovereignty and protection of clinical data across every layer of the system.
- End-to-end encryption (E2EE) with TLS 1.3 and AES-256 at rest
- Data anonymization and pseudonymization during transit and storage
- Hosting on European servers certified under ISO 27001 / SOC 2 Type II
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Transform your care workflow with AI
Request a personalized demo and discover how to implement the Triage Assistant in your organization in less than 90 days, without disrupting clinical operations.